12 years experience0 project(s) worked Zürich (ZH)
Customer ServiceIT & NetworkingTechnical SupportWeb Research
12+ years’ providing IT support for Windows (Vista, XP, 7 to 10, up to windows server 2016 and up office 365) Citrix, POS, systems virtual machines, SAP environment and user management services (active directory, distribution list, share email).
Achievements include participating in a Windows migration, supporting up to 1,000 staff (in 10 departments) and 1 offshore service provider. Sectors: hospitality (3+ years) , 2+ years within a manufacturing environment (Zimmer Biomet), telecom (3 yrs), FMCG (3 yrs),, medical devices (2 yrs). Employers/contracts: Swisscom (through The Beecompany AG), Nestlé (through Bechtle AG, ITS SA), FRHI Hotels & Resorts (now part of AccorHotels), Huawei Technologies Switzerland AG; currently engaged by Dolder Hotel AG. Trilingual (English, French, German).