Profile of Antonio

Antonio Change management consultant and coach
30 years experience 0 project(s) worked Geneva / Genève
160CHF /hr Non-certified freelancer
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Passionate about people and committed to change

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Work Experiences

  • After-sales Engineer

    Charmilles Technologies SA

    November 1982 - May 1986

    Customer satisfaction, support to R&D to improve machine reliability, training of new After- Sales service engineers.

  • Product Support Instructor , Sales, Marketing and Product Support Representative

    Caterpillar Overseas SA

    May 1986 - April 1996

  • District Manager for Italy

    Rain Bird sarl

    November 1996 - June 2000

    Italian distributor development, direct customers loyalty building.

  • After-Sales Service, R&D, Production, Sales and Market Development

    EXA SA

    November 2001 - November 2008

    Development and industrialization of a new machine, distribution network buildup, development of an exclusive distributor for Europe in the food industry, customer loyalty building.

  • Director

    Alfonso SA

    January 2012 - October 2012

    General management

  • Spare Parts and Inventory Manager

    Grunderco SA

    November 2009 - December 2011

    Management and training of the warehouse team, interface with workshops and suppliers, inventory correction and optimization, customer loyalty building.

  • After-sales manager

    Dietrich Engineering Group

    July 2014 - May 2018

    Managing and organizing the After Sales department, virtual team management, interface with Production, Design and Workshop, customer loyalty generation through product
    support, building an After Sales attitude, development of Warranty procedures and monitoring Warranty costs.

  • Founder and consultant

    Antonio Lopez Consulting

    March 2019 - Now

    Change management facilitation :
    – Development of organization’s new Vision and Mission statements
    – Assessment of organization’s change readiness and measurement of change impact
    – Identification and segmentation of stakeholders
    – Development and implementation of an engagement strategy
    – Development and implementation of a people-focused communication strategy and plan
    – Identification and meeting learning needs and development of a training plan

Certification

  • Adult training - M1 Module

    Swiss federation for adult learning

    January 2009 - December 2009

    Prepare, teach and analyse training courses for adults based on given concepts, curricula and teaching materials.

  • Certified project management associate - IPMA Level D

    International Project Management Association (IPMA)

    October 2013 - January 2014

    Project management competencies, techniques and skills

  • Change management registered practitioner

    APMG International

    March 2019 - March 2019

    Change and transition management diagnosing, planning, training and communications

Education

  • BSc in Engineering

    Geneva Engineering School

    September 1976 - June 1981

    Electronics and microtechnics

English